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Terms & Conditions

Terms & Conditions

Return Policy

Unopened products may be returned for a full refund within 30 days of receiving.
If you are not satisfied with the products just send it back in the original packing and we’ll refund your payment. If you want to return your order and get a refund please contact hello@rxeli.com

Shipping Policy

Delivery and handling is only $11 per any order!
Please allow 1–2 business days for order to be processed. If an ordered product is in back order or discontinued from our supplier, we will let you know through email or telephone within five days of your order. Backordered or discontinued part of your order will be cancelled automatically.

We generally ship Registered Air Mail. Items ordered together are not necessarily shipped together, unless you ask us to ship the order complete. Part of your order can be shipped from different countries by separate parcels. Delivery time is 2–4 weeks. We are based in Kazakhstan and we mainly ship from Almaty, Kazakhstan to Worldwide Destinations and some from USA.

All customs issues are on buyer’s part, we do not accept returns stopped by customs of your country. Please call your information centre about possibility to receive postal packages with medications.

We do not ship on Saturdays and Sundays.

Age Policy

You must be 21 years of age and over to purchase from this site

Prescription Policy

When ordering products from us, we assume that you already have a prescription from your healthcare provider. We are not a pharmacy and cannot ask you for a prescription. We are just meds delivery service.

Payment Policy

  • (Due to Paypal’s policy, Paypal payments are not currently supported) We accept PayPal, the details (Quick link to pay directly) will be shown in our Invoice at the time of ordering. The purchase amount will be deducted from your credit card or PayPal account by the placing order.
  • We can accept WIRE TRANSFER (SWIFT, SEPA, ACH) payments in USD, EUR, GBP, CAD and AUD. If you select the wire payment option during checkout, we will email instructions for wiring your payment to us. Once payment is received and cleared, your order will be shipped
  • We are pleased to accept BITCOIN is an alternative payment method to WIRE TRANSFER and PayPal. You will receive an email with the BTC address and BTC amount to allow you to pay for the order. Every customer will receive a different address so we can track who’s payment is being received. Bitcoin is an open source, international digital currency that anyone can use.
  • Also we accept WESTERN UNION and MONEYGRAM are two of the most popular P2P money wiring services if your order include shipping is over US$150. After your order you will receive an order confirmation sent by RxEli in which the details for making transfer can be found.
  • We can accept CREDIT CARDS via third-party processor. You need a 3D secure credit card!

If the credit/debit card holder for purchases is not you, it will be your responsibility to ensure that you have the card holder’s consent before entering any related details, and that such details when entered are true. Other than the foregoing, by using the rxeli.com web site you confirm that you will only enter personal information about yourself.

Attention: Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional.
You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. rxeli.com is not responsible for any damage to your health as the result of self treatment.